Privacy policy

Last updated: 04-10-2024.

Newyard Concepts, trading under the ShirtFrame name, handles personal data with care. This policy explains how we process personal data when you visit the website, contact us, create an account or place an order.

Who is responsible?

Newyard Concepts is responsible for the processing of personal data through this website and the ShirtFrame webshop. Contact details are shown on the website and in order communication.

This means that the data is used only for the context in which it was provided. For example, order data is needed to prepare and ship an order, contact data is needed to answer a question, and technical data is used to keep the webshop reliable and secure. ShirtFrame avoids collecting unnecessary data and aims to keep every processing activity understandable for customers.

Which data do we process?

We may process name, company name, billing and delivery address, email address, telephone number, order information, payment status, VAT number where relevant, IP address, browser data, cookie data and communication with customer service.

This means that the data is used only for the context in which it was provided. For example, order data is needed to prepare and ship an order, contact data is needed to answer a question, and technical data is used to keep the webshop reliable and secure. ShirtFrame avoids collecting unnecessary data and aims to keep every processing activity understandable for customers.

Why do we process data?

We process data to handle orders, arrange payment and delivery, answer questions, provide service, meet legal administration duties, secure the website, prevent fraud and improve the webshop.

This means that the data is used only for the context in which it was provided. For example, order data is needed to prepare and ship an order, contact data is needed to answer a question, and technical data is used to keep the webshop reliable and secure. ShirtFrame avoids collecting unnecessary data and aims to keep every processing activity understandable for customers.

Cookies and analytics

Necessary cookies keep the webshop working, for example the cart and checkout. Analytical and marketing cookies may be used to understand website usage and improve the experience, where consent is required.

This means that the data is used only for the context in which it was provided. For example, order data is needed to prepare and ship an order, contact data is needed to answer a question, and technical data is used to keep the webshop reliable and secure. ShirtFrame avoids collecting unnecessary data and aims to keep every processing activity understandable for customers.

Sharing with partners

We only share data when needed for our services, for example with payment providers, shipping partners, hosting providers, accounting systems, email services, analytics providers and professional advisers.

This means that the data is used only for the context in which it was provided. For example, order data is needed to prepare and ship an order, contact data is needed to answer a question, and technical data is used to keep the webshop reliable and secure. ShirtFrame avoids collecting unnecessary data and aims to keep every processing activity understandable for customers.

Retention

We do not keep personal data longer than necessary. Order and invoice data may be retained for statutory administration periods. Other data is deleted or anonymised when no longer needed.

This means that the data is used only for the context in which it was provided. For example, order data is needed to prepare and ship an order, contact data is needed to answer a question, and technical data is used to keep the webshop reliable and secure. ShirtFrame avoids collecting unnecessary data and aims to keep every processing activity understandable for customers.

Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access and unwanted disclosure.

This means that the data is used only for the context in which it was provided. For example, order data is needed to prepare and ship an order, contact data is needed to answer a question, and technical data is used to keep the webshop reliable and secure. ShirtFrame avoids collecting unnecessary data and aims to keep every processing activity understandable for customers.

Your rights

You may request access, correction, deletion, restriction, portability or objection. You may also withdraw consent where processing is based on consent, and you may contact a supervisory authority.

This means that the data is used only for the context in which it was provided. For example, order data is needed to prepare and ship an order, contact data is needed to answer a question, and technical data is used to keep the webshop reliable and secure. ShirtFrame avoids collecting unnecessary data and aims to keep every processing activity understandable for customers.

Legal review note

This is a staging translation for international use and must be legally reviewed before publication.

This means that the data is used only for the context in which it was provided. For example, order data is needed to prepare and ship an order, contact data is needed to answer a question, and technical data is used to keep the webshop reliable and secure. ShirtFrame avoids collecting unnecessary data and aims to keep every processing activity understandable for customers.